Silver Lining

Hello, happy Monday!

Silver lining:

So I get home from a crazy day of work today and go to my mailbox, something I don't do everyday. Well, what do I see but an envelope from the electric company that said to open immediately. I do and guess what??? It was a disconnect notice. Hmmm, great huh? You see, I pay my electricity bill on-line and apparently it didn't go through in Feb. Well, all I want to do is get out of my shirt and tie but I have to call on this. So where is the upside you say? First, the person I spoke to on the phone was great! I mean no one treats someone like that on the phone when they get a disconnect notice right? She was respectful and curtious. She even told me I was a valued customer! Then I found out my latest bill was really for 2 months because the online bill I paid in February never got to the company (had to pay less than I thought I would). I got it all straightened out and all is well.

Here is the point, a nice person can change a horrible situation and make it bearable.

It could be worse:

Look at the situation above, what if the person on the other end of the phone assumed the worst in me and was a jerk? Just imagine how frustrating it is for people in Russia when they have to wait in food lines. Oh yes, my sister lived in Moscow for about 5 years. She told me stories about the stores, they didn't have much of a selection, and also how horrible it was to try to get anything done if something went wrong.

Life Coach:

Be the gal at the electric company. Don't add to the negativity in the world. If you can make one person's day better, do it! It sure helped me today. I once heard that being nice didn't cost a dime. Corny, maybe but honestly, just be nice.

Your homework is simple. Make the choice to make someone's day. It may end up making your day.